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Refund Policy

Sri Thulasi chits / Refund Policy
Refund & Cancellation Policy

Transparent Refund Process

Sri Thulasi Dhayalan Chits Private Limited believes in maintaining transparency and fairness in all customer transactions. This Refund Policy explains the terms related to cancellations, refunds, and payment disputes.

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Payment Confirmation

Once a payment is successfully processed through our website, mobile application, or authorized payment channels, customers will receive confirmation through SMS, email, or receipt acknowledgment.

Cancellation Policy

Chit enrollment cancellations are subject to company rules, verification procedures, and applicable regulatory guidelines. Requests for cancellation must be submitted officially to our office.

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Refund Eligibility

Refunds will only be processed in cases of duplicate transactions, failed payments with successful deductions, or eligible cancellations approved by the company management.

Refund Processing Time

Approved refunds may take 7 to 14 business days depending on banking procedures, payment gateway processing timelines, and verification requirements.

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Mode of Refund

Refund amounts will generally be credited back to the original payment source such as bank account, UPI, debit card, credit card, or other approved payment methods used during the transaction.

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Verification Requirement

Customers may be required to provide payment receipts, transaction references, identity proof, and other supporting documents before processing any refund request.

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Non-Refundable Cases

Payments already adjusted towards active chit dues, completed auctions, penalties, service charges, or legally processed transactions may not qualify for refunds.

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Customer Support

Customers facing payment-related issues or refund concerns can contact our support team for clarification, assistance, and resolution of disputes.

Need Help?

For refund requests, payment disputes, or transaction support, please contact Sri Thulasi Chits through the details below.

Office Address

237-E2, Anna Nagar,
Suntharapuram,
Coimbatore - 641024

Email Address

srithulasichitfunds@gmail.com

Phone Number

+91 98430 60881